A little help, when you need it.

Report a problem with an activity, an inaccessible screen, a private room or your privacy.

Email info@wedigitliz.com for support, privacy requests and accessibility concerns. Include the activity name, browser and a description of the problem. Never send a private room invitation or payment-card details.

Who operates Duemello?

Duemello is operated by WeDigitlize Ltd, company number 17465598. Registered office: Crown House, North Circular Road, London, England, NW10 7PN.

Before sending a report

Tell us which activity you were playing, what you expected and what happened. You can include your browser and device model. Avoid names from private conversations, room invitations, screenshots containing personal information and any payment-card details.

If an invitation stops working, the room may have expired. A room lasts up to 24 hours; its creator can end it earlier. You can always start a new local game.